FAQs
General Information
Q: What services does Ballston Limousine offer?
A: Ballston Limousine provides a range of transportation services, including airport transfers, corporate travel, special event transportation, and luxury chauffeured services for both personal and business needs. We specialize in ensuring that your ride is comfortable, punctual, and tailored to your specific requirements.
Q: What areas do you service?
A: We primarily serve the Ballston area and surrounding regions, including Washington D.C., Northern Virginia, and parts of Maryland. For specific service areas and routes, please contact us directly.
Booking and Rates
Q: How can I book a limousine with Ballston Limousine?
A: You can book a limousine by visiting our website and using our online booking system, or by calling our customer service team at 833-377-7337. We also accept email bookings at [email protected].
Q: Are there any booking requirements?
A: We recommend booking at least 48 hours in advance to ensure availability, though we do accommodate last-minute requests when possible. For special events or peak times, booking further in advance is advised.
Q: What payment methods do you accept?
A: We accept various payment methods, including major credit cards, and cash. Payment details can be arranged at the time of booking.
Fleet and Amenities
Q: What types of vehicles are available in your fleet?
A: Our fleet includes a variety of luxury vehicles, such as sedans, SUVs, stretch limousines, and party buses. Each vehicle is equipped with high-end amenities to enhance your travel experience.
Q: Are your vehicles equipped with amenities?
A: Yes, our vehicles come with a range of amenities including climate control, leather seating, entertainment systems, and complimentary beverages. Specific features vary by vehicle type.
Safety and Comfort
Q: What safety measures do you have in place?
A: We prioritize safety by ensuring that all our vehicles are regularly maintained and undergo rigorous inspections. Our drivers are professionally trained, licensed, and adhere to all safety regulations.
Q: Can I request a specific driver?
A: While we cannot guarantee a specific driver, we do ensure that all our drivers are experienced and provide exceptional service. If you have any preferences or special requests, please let us know at the time of booking.
Special Requests and Policies
Q: Can I make special requests for my trip?
A: Absolutely! Whether you need specific amenities, have particular preferences, or require any special accommodations, just let us know in advance, and we’ll do our best to accommodate your needs.
Q: What is your cancellation policy?
A: Our cancellation policy requires at least 48 hours’ notice for a full refund. Cancellations made less than 48 hours before the scheduled pickup may incur a fee. For more details, please refer to our booking terms and conditions or contact our customer service team.
Contact Information
Q: How can I get in touch with Ballston Limousine?
A: You can reach us by phone at 833-377-7337, via email at [email protected], or through our website’s contact form. Our customer service team is available to assist you with any inquiries or concerns.
Q: What are your hours of operation?
A: We operate 24/7 to accommodate your transportation needs, including holidays and weekends. Feel free to contact us at any time for assistance.